Consumer Transactions & Breach of Contract
On a daily basis we engage with businesses and purchase their services such as home/vehicle repairs, home remodeling projects and the purchase of products. When you engage with these businesses, you are entering into a consumer transaction. The supplier has a duty to provide those services and products pursuant to the terms of the contract and the suppliers representations made during the transaction.
In Ohio, the Consumer Sales Practices Act (CSPA) prohibits businesses from using unfair, deceptive or unconscionable practices while engaging in a consumer transaction. They are prohibited from making misrepresentations to induce a consumer to sign a sales or services contract. The supplier is required to abide by the terms of the contract. If they breach the contract, you could be entitled to statutory damages, trebled (triple) actual damages, attorney fees, and possibly punitive damages.