Telephone Consumer Protection Act (TCPA)
The TCPA is a federal law enacted to protect consumers from various types of telephone communications from solicitors and debt collectors. Such calls include robocalls, those initiated by an auto-dialer, spam texting and unwanted sales and debt collection calls to cell phones. Under the TCPA, a consumer may be entitled to between $500 and $1500 per call.
Robocalls and Spam Texting
The TCPA prohibits companies from sending text messages or robo-dialing a consumer’s cell phone, unless the consumer has previously given consent for the company to contact the consumer’s cell phone. If a company has called or sent a text message to your cell phone without your prior consent contact our office today. You should save all messages and log all calls to help gather and preserve evidence for your case. If you speak with the company, gather as much information about the company as you can and clearly state that they do not have consent to contact you any further. Again, each text or call could be worth between $500 and $1500.
Calls from Debt Collectors
In addition to the FDCPA, the TCPA provides consumers with protection from certain debt collection tactics. A debt collector may be violating the TCPA if:
- They text your cell phone without your consent
- They call your cell phone without your consent
- They call your cell without your consent using a robo-dialer or prerecorded message
If you believe that a telemarketer or debt collector is contacting you in violation of the TCPA, contact our office today and remember to keep track of each communication. Our attorneys can analyze the facts of your situation to determine if pursuing a claim is in your best interest.